Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Met with a salesman who tried to get me to sign a contract. I told him I wasn’t signing a contract.

He then told me I didn’t need to sign the contract because I could cancel the service at anytime so I gave him my credit card information. After a year with not one successful job lead and 90% of the leads 4 or more hours away I called to cancel the service. I was told I could not cancel because I was under contract. When I argued that I never signed a contract their response was giving them my card info constitutes a contract and referred to an email they sent me AFTER I had given them my card info.

The email came with a box next to the statement “I agree to terms and conditions” the box was prechecked and I could not uncheck it. They will not stop charging my card $210 per month.

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